Visitor
•
1 Message
Accidentally created a second account trying to sign up for 5 year plan
I accessed the account through my phone and went through manage account. But now its telling me i have a second account for my address when i just wanted to take advantage of the discount. Is there any way to merge the two accounts together or get the discount on my original account. I also signed up for the xfinity gateway so I'm not sure how to proceed now.


XfinitySara
Official Employee
•
2.2K Messages
5 hours ago
@user_kysij3 - That is definitely something I'd like to double-check for you, so thanks for creating this post! Could you please send our team a direct message to continue?
To send a direct message:
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
0
0