U

Sunday, September 24th, 2023 5:23 PM

Closed

Access Denied You don't have permission to access "http://payments.xfinity.com/" on this server.

I've been trying to pay my xfinity bill for the past few days and I keep getting this Access denied when trying to access the billing portal. I received this message on firefox, chrome, and edge. I can't even pay the bill through the mobile app either.....

Expert

 • 

110.1K Messages

2 years ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

1.9K Messages

2 years ago

Hello @user_1218f6

Let's get you paired into the system. Can you do me a favor and clear the cache cookies on each on your devices, then logout and back into the online profile? I can assure you that we will be get this figured out. 

New Poster

 • 

3 Messages

2 years ago

Did this to me all day. However it’s letting me pay it now. 

forum icon

New to the Community?

Start Here