Absolute Nightmare

I'll try to give the short version. 

Lived in an apartment, had service cancelled for a future date when I was moving out and moving into a new home. 

Went back to apartment after appointment inside Xfinity store, internet was cancelled. Went through the customer rat hole of getting it turned back on for the one week I had left in the apartment. After THREE hours it was turned back on. 

Moved to new house. Xfinity technician came to install service at new house. Tracked mud throughout new carpet, left wires hanging out of the wall, left and the internet still didn't work. 

Called Xfinity multiple times to get internet working, was assured it would work and my bill would be the same. Internet started working received a bill. Increase in price AND charged for my old apartment. 

I Called... was told it was canceled. 

Then the real chaos began. Xfinity started calling me everyday to tell me someone was applying for internet at my address. Guess what? Old apartment, never cancelled. I talked to 8 different reps every day for over a week. Service never cancelled. 

I called multiple times, was told it was cancelled, was told I would be refunded. Guess what? 

New Bill, double charged again. This went on for six weeks. 

Now the website won't let me log into my account. 

I tried the text service. I was passed from one department to the other, on with them for over an hour, told the service was cancelled and I would be refunded. Annnnd you guessed it. 

I am writing today. The service has still not been cancelled (six weeks later), I am still being charged for my old apartment, and my bill here at my house is still overcharged. 

Time to change providers.