Visitor
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2 Messages
ABOUT THE AUTOPAY DISCOUNT
I have set the autopay from bank transfer. However, the $10 discount didn't appear. Can sombody help me? The xfinity assistant didn't help.
Visitor
•
2 Messages
I have set the autopay from bank transfer. However, the $10 discount didn't appear. Can sombody help me? The xfinity assistant didn't help.
XfinityAlfonso
Official Employee
•
1.9K Messages
2 days ago
Hello ULNAFU01 thanks so much for taking the time to reach out with these billing questions on our Xfinity Forums! The -$10 autopay discount is an amazing benefit, but it does have specific rules that apply. The discount can take up to 45 days to reflect on your billing statement, as our systems have to account for when it was added.
Xfinity - Automatic Payments and Paperless Billing Discount
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