Visitor
•
2 Messages
A REAL PERSON
THE NAME ON MY BILL IS WRONG, I CALLED 2 MONTHS AGO TO ADD MY WIFES NAME AND THE CHANGED MY NAME INSTEAD
NOW IT IS MY FIRST NAME MY WIFES FIRST NAME AND MY LAST NAME
Visitor
•
2 Messages
THE NAME ON MY BILL IS WRONG, I CALLED 2 MONTHS AGO TO ADD MY WIFES NAME AND THE CHANGED MY NAME INSTEAD
NOW IT IS MY FIRST NAME MY WIFES FIRST NAME AND MY LAST NAME
XfinityJohnG
Official Employee
•
3.3K Messages
2 hours ago
Thank you for reaching out to our team about that account name issue. I will be happy to look further into that from here for you. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
How to: Direct messaging within the forum | Xfinity Community Forum
0
0