So I opened an account in Sept 20 and the monthly was about 80$. So far so good. Today i get a message from xfinity that my bill is ready to view - 656$. What??? I call them and after 3 agents they finally figure out that they never charged me since september although my card was on file and i was enrolled in autopay. All of the agents that i spoke to aknowledged that this is their mistake and that they will connect me to a supervisor. The supervisor just told me: "did you have internet? Then pay the whole thing." I can't pay 650$ because your billing departmet fell asleep for a few months! I can't afford that. My budget for internet was 80$ and that's it - my bad for not checking too, but i did my part as the customer - i provided a way to pay from day 1. What do I do?