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$70 in-home service charge???
I received a $70 charge on my last bill for "in-home service charge" - really? You're charging me for a service charge for your equipment that died and you had to replace so you could keep charging me every month? That seems a bit of an over-reach on your part - I have 3 TVs and ultra-fast internet from you - I've been very pleased so far with the quality of Xfinity but charging charges like this? Please contact me.
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ComcastMartinR
Official Employee
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152 Messages
2 m ago
Hello, mslongin3! We would be more than happy to address your concern regarding the service charge. To get started, please send me a Private Message with your full name, and your service address. Thank you!
To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side.
Thank you!
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