Visitor
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1 Message
50% off my bill call
I received a call yesterday apparently from Comcast. They were able to verify my telephone number and the last amount paid to Comcast without me giving that information. The missed call was from [Edited: "Personal Information"]. The callback number was [Edited: "Personal Information"]. Today is Friday and when I asked how long this promotion will last until, I was told that it would be this upcoming Monday.
CCBiancaB
Problem Solver
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574 Messages
3 years ago
Hi, @user_ebdf0e. Thank you for reaching out for assistance with the phone call you received. We are not offering discounts on our bills and the call you received is a scam call. Please do not call the phone number provided in the voicemail. Please click this link for more information on how to protect yourself from fraud:
https://forums.xfinity.com/conversations/customer-service/protecting-yourself-from-fraud/6365828dc4ab3642dbd7abcc
(edited)
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