Visitor

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2 Messages

Thursday, March 5th, 2026 10:39 PM

48 hour wait help

I need a manager to force-complete my pending TV removal so I can switch to the $60/month 1-Gig 5-Year Price Guarantee today. Thanks 

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Official Employee

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2.9K Messages

14 hours ago

 

user_r1utn1 Thank you so much for stopping by for help with your pending TV change. Most of the time, we are able to change/remove a service at the same time as changing the plan on any remaining services. There can be issues if you do not have the correct equipment to complete any order. To be sure, you already have the internet with your TV services, and you are just downgrading to internet only. Is that correct? 

 

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