Visitor

 • 

1 Message

Sunday, August 2nd, 2026 7:01 AM

3x E Check Return Fee and 3x reactivation fees over 100 in charges

I had my bill on auto pay but I didn’t realize it was on my other bank account. Now I have 3x $25 e  check return fees, and 3x $12 reactivation fees that’s over $100 bucks on just fees. I never got notified by my bank or xfinity, this came to me as a surprise. I had xfinity for 8 years and NEVER had these fees or let alone this many all at once. This is all for the month of July, this has to be a mistake right??? Can I get some help with this, reconsidering swapping providers just because of this issue. 

Oldest First
Selected Oldest First

Official Employee

 • 

3.5K Messages

1 hour ago

 

Senor_Zuse Thanks for reaching out to us about recent charges added to billing for an autopay issue. We would be happy to help get everything sorted out for you. Have you corrected the issue with autopay at this time?

 

forum icon

New to the Community?

Start Here