Visitor
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1 Message
2-Year Contract Rate Renewal
My 2-year contract ends at the start of July and I'd like to know if there's any way I can talk to someone about getting it renewed.
Visitor
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1 Message
My 2-year contract ends at the start of July and I'd like to know if there's any way I can talk to someone about getting it renewed.
XfinityDena
Official Employee
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3.2K Messages
2 years ago
Hello! Thank you for reaching out today and choosing Comcast as your provider. I understand how frustrating rising bills can be after your promotion expires. Here is a link: https://www.xfinity.com/learn/offers with our current promotions if you wanted to take a look. Just make sure you are logged on to your account to see the promotions available for your account. You can also set up the services directly from the website. I am just the person to pull up your account and review your account and promotions available with you.
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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XfinityDena
Official Employee
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3.2K Messages
2 years ago
Thank you so much for working with me @KJLDKLB. It was a pleasure finding a new package to work for your home and budget going forward. If you have any additional questions you can reach out to the Digital Care Team at any time as we are here for your convenience. We are a digital team dedicated to assisting customers with all aspects of their account needs from troubleshooting together to billing inquiries and more. Please have a safe and healthy week!
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