Hello, @user_0e02f6 you can always pay using the Xfinity app, when signing into www.Xfinity.com, or using the automated system when calling us at 1-800-Xfinity. These options are fastest but using service centers and mailing payments are always options as well. Are you able to let us know if the second account is in your name? If it is, you can log into your current account online and link the accounts. This article below will confirm how to get that done! After signing into our website click the purple Account icon. Then go to Account and Identity, then click Xfinity ID and Security and Scroll to the Your Accounts section and click Manage and link accounts. Once this is done you can make payments to both accounts 👍
Official Solution
XfinityJosephA
Official Employee
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1.9K Messages
2 years ago
Hello, @user_0e02f6 you can always pay using the Xfinity app, when signing into www.Xfinity.com, or using the automated system when calling us at 1-800-Xfinity. These options are fastest but using service centers and mailing payments are always options as well. Are you able to let us know if the second account is in your name? If it is, you can log into your current account online and link the accounts. This article below will confirm how to get that done! After signing into our website click the purple Account icon. Then go to Account and Identity, then click Xfinity ID and Security and Scroll to the Your Accounts section and click Manage and link accounts. Once this is done you can make payments to both accounts 👍
https://www.xfinity.com/support/articles/switching-between-multiple-accounts
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EG
Expert
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113.3K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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