joefff's profile

Contributor

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25 Messages

Thursday, June 27th, 2024 7:46 PM

Closed

20 Year Comcast/Xfinity Customer, Promotional Rate Ending 30 June, looking for Options. Anyone willing to take up the challenge?

20 Year Comcast/Xfinity Customer, Promotional Rate Ending, Looking for Options. Anyone willing to take up the challenge?

Hi Xfinity Superheroes!

I'm a long time 20 year Comcast/Xfinity customer and looking for Internet only options now that my promotional rate is expiring 30 June. I want to remain a customer as Comcast/Xfinity has always delivered quality internet service.

Anyone willing to take up the challenge?

Sincerely,

Joe

Accepted Solution

Official Employee

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1.5K Messages

10 months ago

@joefff, we wanted to take the time to thank you for allowing us to review our promotions with you. I'm glad we were able to find a promotion that fits your household needs, if anything else comes up don't hesitate to message our team! We hope you enjoy the rest of your week and thanks for being part of the Xfinity family. 

Contributor

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25 Messages

Aesome - thank you XfinityGabby for helping me find an affordable Internet soultion!

Official Employee

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1.7K Messages

 

joefff You are most welcome! It was our pleasure to assist you with finding a new promotion to fit your household needs. I hope you have a wonderful weekend! 

 

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Official Employee

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870 Messages

10 months ago

Good afternoon @joefff. We would be happy to look at new promotions for you to keep that 20 year streak going. When you have a moment, please send our team a direct message with your full name and full address.

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

Contributor

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25 Messages

Direct Message sent!

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