Visitor
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1 Message
$20 discount
When I added my son on my plan, they gave me a $20 a month discount. When I called to upgrade his phone, they took it off. This discount was important to me as a retired 79 year old woman.
Visitor
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1 Message
When I added my son on my plan, they gave me a $20 a month discount. When I called to upgrade his phone, they took it off. This discount was important to me as a retired 79 year old woman.
XfinityNatalie
Official Employee
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902 Messages
4 hours ago
Hey there, user_j24xm7! We appreciate you taking the time out of your day to reach out to our community with your Mobile billing discount concerns. We know it is important to make sure your service plan fits your budget and you're getting the most savings. We can check further into this for you. Do you recall for how many months you were receiving the $20.00 discount on your bill before it was removed? Also, how long ago did you upgrade his phone?
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