19 Year Comcast/Xfinity Customer, Promotional Rate Ending, Looking for Options. Anyone willing to take up the challenge?

Hi Xfinity Superheroes!

I'm a long time 19 year Comcast/Xfinity customer and looking for Internet only options now that my promotional rate has expired. I want to remain a customer as Comcast/Xfinity has always delivered quality internet service.

Anyone willing to take up the challenge?

Sincerely,

Joe

Responses

Accepted Solution

XfinityRichard

Official Employee

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2K Messages

2 years ago

Thank you @joefff It has been a pleasure assisting you today. Please don't hesitate to reach back out if you ever have any questions or concerns, we'll always be here for you.

- Richard

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XfinityRichard

Official Employee

•

2K Messages

2 years ago

Hi there, @joefff ! Thank you so much for reaching your Digital Care team. Thank you for your patience while you waited to connect with me. I'll be more than happy to assist you in finding a package that fits your needs. Please be assured you reached the right person to assist you. Can you please DM me your first and last name along with your full service address so that I can assist you further?

To send a direct message [private message]:

Click "Sign In" if necessary
Click the "Direct Message" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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joefff

Contributor

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25 Messages

2 years ago

Thanks for the fast and courteous service XfinityRichard! Xfinity rocks!

1

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joefff

19 Year Comcast/Xfinity Customer, Promotional Rate Ending, Looking for Options. Anyone willing to take up the challenge?

XfinityRichard

XfinityRichard

joefff

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