Visitor

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1 Message

Sunday, March 1st, 2026 9:12 PM

16-Year Diamond Member switching to 1 Gig Internet-only.

I am in Stuart (34996). I want to move to the $60 for 1 Gig 5-Year Price Lock plan using my own modem. I am already on paperless billing.

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Official Employee

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1.1K Messages

18 hours ago

Good afternoon user_a2krup. We certainly appreciate you being a loyal Xfinity Member for 16-years! That is wonderful! I will be more than happy to review your account, and the promotions and options with you. 

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

 

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