$14 for TV Box and Remote

Question

Greetings. I have an older cable box because I can't use the X1 box since I'm not using Xfinity's cable modem. I'm now being charged $14 for that box, which was included for free over the past couple of years that I've been a customer. Why the change?

XfinityThomasD · Answer

RobertR1971 Thanks for creating a post. Was there a promotional rate for the equipment that had expired? You can review previous bill statements as PDF files from the Xfinity app or website to compare a previous statement with the current one. Page 3 would show the plan breakdown and promotion timeframes.

Billing

RobertR1971

$14 for TV Box and Remote

XfinityThomasD

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