12 Month Promotion Plan Ending, 30% Hike Imminent

My 12 month promotion plan is ending in two weeks (Internet & TV). I am looking for a new promotion plan or a way to reduce my bill as it has now skyrocketed 30%. I am not looking to ADD any services, channels, equipment, phone, etc. as my goal is to LOWER my monthly price, not raise it. Please advise of my options. Thank you in advance.

Responses

XfinityThomasA

Official Employee

•

2.2K Messages

3 days ago

Hello, user_78ad37! Thank you for reaching out to us here for help to review cost-saving options. We've got great deals for you! As a quick reminder; you're able to personalize your services and get the plan you need now, with our latest deals on reliably fast Internet, live TV, and more by logging in online here. Our team would be happy to help too! We'll ask a few questions and review service options together. If you can please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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user_78ad37

12 Month Promotion Plan Ending, 30% Hike Imminent

XfinityThomasA

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