$10 discount for payment change

LaurenMN Welcome to our community forum! Thank you for reaching out so we can make sure your discount for paperless billing and autopay with a bank account is being applied properly. You can find instructions to modify autopay here through both our website and the Xfinity app.

 

Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.