Visitor
•
2 Messages
1 Gig plan cart charges $30 for "Unlimited Data" that's listed as included
I'm an existing customer with my own modem, currently on a legacy Gigabit plan at $154/mo ($124 + $30 Unlimited Data add-on). I'd like to switch to the current 1 Gig plan, but when I added it to my cart, the cart contradicted itself:
- 1 Gig: $110.00/mo
- Unlimited Data: $30.00/mo
- Customer Owned Equipment: $0.00/mo
- "Included with plan: Unlimited Data"
- Autopay & Paperless discount: -$10.00/mo
- Estimated monthly total: $130.00/mo
The site banner also says: "Enjoy equipment and unlimited data included at no extra cost when you choose from our newest plans."
- With my own modem, is unlimited data included in the $110, or is it an extra $30?
- As a customer since 2013, am I eligible for 1 Gig with the 5-Year Price Guarantee, and at what price with my own modem?


No Responses!