Visitor
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1 Message
0 DOLLARS A MONTH FOR 12 MONTHS?
Hi I recently switched to Xfinity Mobile and was under the impression that I would only have to pay for the device.
How ever my most recent bill is not reflecting that.
Can you help me understand why? [edited: personal information]
XfinityJulie
Official Employee
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12 Messages
2 hours ago
@user_kih1k8, welcome to the Xfinity Forum, I am here to assist you with your question about your billing.
Thanks for your recent switch to Xfinity mobile, it is such a great service and hope you are enjoying it!
Let me ask,what data plan are you currently on - Plus or Select? Some of our device promotions require specific data plans. Here is a link for your reference, too:
https://www.xfinity.com/learn/mobile/plan
Thank you.
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