Visitor

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1 Message

11/05/2026 8:16 PM

0 DOLLARS A MONTH FOR 12 MONTHS?

Hi I recently switched to Xfinity Mobile and was under the impression that I would only have to pay for the device.

How ever my most recent bill is not reflecting that.

Can you help me understand why? [edited: personal information]

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Selected Oldest First

Official Employee

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12 Messages

2 hours ago

@user_kih1k8, welcome to the Xfinity Forum, I am here to assist you with your question about your billing.

 

Thanks for your recent switch to Xfinity mobile, it is such a great service and hope you are enjoying it!

 

Let me ask,what data plan are you currently on - Plus or Select?  Some of our device promotions require specific data plans.  Here is a link for your reference, too:

https://www.xfinity.com/learn/mobile/plan

 

Thank you.

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