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Visitor

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1 Message

Wednesday, April 30th, 2025 11:31 AM

Perplexity Pro through Xfinity Rewards

I am not able to find the promo code in my Xfinity Rewards account to redeem the offer as mentioned on https://www.perplexity.ai/hub/blog/redeem-a-free-year-of-perplexity-pro-through-xfinity-rewards. Could you please help?

Official Employee

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1.8K Messages

1 month ago

Thank you for reaching out to us here @user_lbnf0p. I would be happy to look into any Rewards issue from here. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

Expert

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31.7K Messages

1 month ago

Moved to Customer Service from Announcements.                                                                                                                                                                                                                     

(edited)

Contributor

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24 Messages

4 days ago

There are literally hundreds of sites and post listing Comcast (Xfinity) as having the Perplexity (AI Promo) worth $200 over 12 months. Xfinity is the only place that can't articulate the absence.

Many of us are spending untold amounts of time looking for the Perplexity promo. 

Xfinity could literally make a deal with Perplexity to re-sell the subscription for $40.00, make some profit and still be a huge hero.

As a Diamond level member, I can't find any other Xfinity Reward worth choosing. 

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