Visitor
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1 Message
Perplexity Pro through Xfinity Rewards
I am not able to find the promo code in my Xfinity Rewards account to redeem the offer as mentioned on https://www.perplexity.ai/hub/blog/redeem-a-free-year-of-perplexity-pro-through-xfinity-rewards. Could you please help?
XfinityJohnG
Official Employee
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1.7K Messages
1 day ago
Thank you for reaching out to us here @user_lbnf0p. I would be happy to look into any Rewards issue from here. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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Again
Expert
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31.4K Messages
1 day ago
Moved to Customer Service from Announcements.
(edited)
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