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Friday, June 30th, 2023 1:24 PM


Expert Week – How to join the Team

Our Experts provide a wealth of value and expertise to the Xfinity Forum. They come from a variety of diverse backgrounds and encompass all types of individuals. This means anyone can become an Expert and we are always looking to grow the team.


To start the journey of becoming an Xfinity Expert, simply register as a user of the Xfinity Help & Support Forum and just start answering users' questions and authoring helpful solutions. We ask that all of our Experts answer questions in a smart, well-thought-out, useful manner and we discourage speculation and posts that provide useless/unhelpful information.


As you contribute to the Xfinity forum you will notice that you will move up in "ranks". You can gain ranks by posting in the community, having your answers marked as Accepted Solutions, and giving and receiving kudos. Just being a member of the community and interacting with other users (many of which will probably be our current Experts) will get you recognized for any outstanding support. Once you have shown that you are here to assist and support the community as a whole, other users and/or employees will nominate you to join the rank of Expert.


In the true spirit of team growth, feel free to reply to this thread if you are interested or know of any other users who would like to join our Xfinity Forum Expert Team.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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