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user_emfk5e
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Sunday, February 9th, 2025 7:26 AM

No connection

Connected properly but says connected wifhout internet 

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Updated 

1 month ago

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XfinityThomasD

Official Employee

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1.1K Messages

1 month ago

 

user_emfk5e Thanks for posting on our Community Forums. What are the lines on the modem showing? Have you tried running through the automated troubleshooting in the Xfinity app to see if any errors or messages that pop up?

 

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CC_Tony

Retired Employee

 • 

1.4K Messages

1 month ago

Not accessibility related. Moved to Customer Service board.

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