Visitor
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1 Message
Cable line down
The comcast cable was torn down by a truck and has yet to be replaced. My WiFi has been out since last week.
Visitor
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1 Message
The comcast cable was torn down by a truck and has yet to be replaced. My WiFi has been out since last week.
XfinityJohnG
Official Employee
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3K Messages
1 hour ago
Thank you for reaching out here about that line issue. That is definitely something we can assist you with from here. In order for me to look into that for you, I will have to ask you to send me a direct message with the full name and complete address for your service. In order to send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
How to: Direct messaging within the forum | Xfinity Community Forum
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Again
Expert
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34.7K Messages
36 minutes ago
@user_5co5rx
Not Accessibility/disability related. Moved to Customer Service.
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