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Xfinity Home app crashing immediately after opening iphone 6 ios 9.3.5
downloaded from app store on sign in it attempts to load and then crashes
have deleted uninstalled etc- tried on several iphones
New Poster
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1 Message
downloaded from app store on sign in it attempts to load and then crashes
have deleted uninstalled etc- tried on several iphones
XfinityRachelH
Official Employee
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2.3K Messages
8 years ago
Hi dee51 --
To troubleshoot, I need more information from you. I will contact you via Private Message. Private Messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
Thanks!
Rachel
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Scoobieboy
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1 Message
7 years ago
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XfinityZach
Official Employee
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11.1K Messages
7 years ago
Scoobieboy -- I can help troubleshoot. Are you still using iOS 9.3.5 or did you update that? Does it crash when connected to WiFi, Mobile Data, or both?
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