New Poster
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2 Messages
Not able to log in on android
I cannot log into my Xfinity Home app on my Android phone on wifi or data. I get "We're having some trouble logging you in." and a blue button to "Try Again". This is really frustrating as I have been using it daily for years and all of a sudden it has stopped working. I restarted my phone and also uninstalled the app and reinstalled it. Nothing has worked. I would really like to access my camera remotely and be able to arm/disarm the system from my phone.
XfinityRachelH
Official Employee
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2.3K Messages
7 years ago
Hi aida1 --
I pulled up your account & would like to confirm the username you are using to sign in. I will private message you with more information. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
Thanks!
Rachel
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Yelena0128
New Poster
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1 Message
7 years ago
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Foiden
Contributor
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10 Messages
7 years ago
I'm also having the same problem with the Xfinity Home App on the iPhone, the iPad, and my Nexus Android Tablet. It was working earlier today so I wonder if the mobile servers went down?
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skhyatt19
Contributor
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18 Messages
7 years ago
Just got off the phone with support. Was told that they're having problems with the app right now. No estimated time of repair.
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