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Hi Kiaya13 -- Apologies for this issue. I've giving this issue to an App team to work on and resolve.
Ok. Not sure what's going on there though that shouldn't prevent you from accessing the App. Did the modem start working again? I'm showing it online now.
Hi Kiaya13 --
I work directly with the Xfinity Home Apps team & have looked into this issue for you. I will private message you with more information. Private Messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.