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ANSWERED: How to fix the Xfinity voicemail messages indicator always on

Question

 Our voicemail indicator is perpetually on even with no messages. Needs to be reset or resolved please

 

Answer

 

1. Go Here:  https://pf.connect.comcast.net/OptimusUIPref/voice.html

2. Login

3. Click on "Voice"

4. Click on "Message Wait Indicator"

5. Click on "Refresh"  a couple of times.

Check your phone - the stutter dial tone should be gone.  This is what the message waiting indicator on your phone monitors.

Version history
Revision #:
5 of 5
Last update:
‎01-30-2018 05:09 PM
Updated by:
 
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