1 Message
account holder change
I need to change the account holder to one of my family members, while keeping the service at the same location. I might be staying abroad for much longer than I anticipated. How can I proceed with this?
1 Message
I need to change the account holder to one of my family members, while keeping the service at the same location. I might be staying abroad for much longer than I anticipated. How can I proceed with this?
XfinityChelseaB
Official Employee
•
943 Messages
15 days ago
Hello @stawee, Thanks so much for taking a moment out of your day to leave a post on our community forum. That's a great question! Please check out Changing ownership of an Xfinity account or Account change request FAQs for more information. You can submit the request yourself here: Change of Ownership Form Let us know if you need help submitting the request, we are always happy to help. Just shoot us a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we would be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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