Hi there, @user_ad0596! Thanks for reaching out to us here on the community forums. It's never a good time when service is out! You can check for service issues and the details we have available here : https://www.xfinity.com/support/status
I personally use the XFINITY App when I run into problems. If there is a known issue it will let you know what's happening and all the details or if none are found, help you troubleshoot. Let us know what you see and if you need additional help. Thanks!
XfinityFrank
Official Employee
•
659 Messages
10 days ago
Hi there, @user_ad0596! Thanks for reaching out to us here on the community forums. It's never a good time when service is out! You can check for service issues and the details we have available here : https://www.xfinity.com/support/status
I personally use the XFINITY App when I run into problems. If there is a known issue it will let you know what's happening and all the details or if none are found, help you troubleshoot. Let us know what you see and if you need additional help. Thanks!
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