U

Visitor

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1 Message

Saturday, May 11th, 2024 2:22 PM

Two service addresses - xfinity stream

If I have two service addresses on my account, can I use Xfinity Stream at both addresses like I would be able to do if these were separate accounts?  I seem to be only able to use stream at one address and it does not give me any ability to change online and your new system inhibits the ability to speak with an agent.  

Official Employee

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1.1K Messages

12 days ago

Hi there and welcome to Comcast @user_d805f0. Thank you so much for taking your time today on this beautiful Saturday. I know your time is valuable, so I will make sure to address your concerns on a timely manner as you have reached the right team. Now you are able to watch the Xfinity stream at both addresses. The only difference is going to be that at one you will only be able to watch the out-of-home channels as you are not in the network address that is subscribed to the Tv serivce. 

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