Paramount Plus with Showtime

The article clearly says if your Tv provider is a participating partner, you will get access to all of Paramount +.

I have been asking for 2 months why Xfinity will not participate, and never get a straight answer.

XfinityEmilyB..please read: https://forums.xfinity.com/conversations/customer-service/paramount-plus-with-showtime-impossible-to-sign-into-app-with-subscription-from-xfinity/65e426a4aad9eb48a85beebb

Now 5/6/24 and Paramount+ still says Comcast is still not linked.  Paramountplus.com/link page still doesn't include Comcast.  I still can't use the Paramount+ app via my Comcast cable TV including Showtime.  What's the hold up?

Since Xfinity charges $12 for this program, and it doesn't include the actual Paramount+ app, it seems the best option is to just purchase the Paramount+ with Showtime directly for the same $12. My problem is that I am charged for this as a bundle and I can't get out of this charge...

My account also says that I have access to Paramount+ with Showtime as part of my bundle. It looks like if you subscribe to this channel separately they charge you $12 per month, ultimately for what was Showtime channels. However, you can subscribe through Paramount+ for the same $12 and get the full app including the Showtime channels. So it would make sense to go direct and cut Xfinity out completely. BUT, since mine is part of a "package" there is no way to recoup the $12 per month that is bundled so I can go to Paramount directly...

@ruthemm123 Paramount + is a separate subscription fee and not the same as Paramount so you should have a different username and password for use of the app. Did you try to use those credentials? 

Hi there, @tbill1! Unfortunately, we do not have any further information on this to share currently. 

I explicitly switched from Verizon to Xfinity because they were offering a package that included Netflix, MGM+, Max and Paramount+ with Showtime for a $40 monthly package. According to an Xfinity text chat, I had to wait for my existing Paramount+ subscription to run out before I could log into my Xfinity one.  Now that my existing Paramount + is expired I can’t get ANY of the Paramount+ channels or programming… only Showtime channels and programs. I spent an hour and a half on the phone yesterday with someone from India, no disrespect intended but I could barely understand him and HE couldn’t understand my question. Asked to speak to a supervisor (of course none were available) so he said he’d have someone call me back.  That of course never happened.   I am BEYOND livid and feel like this is a real bait and switch on Xfinity’s part.  I would cancel my service, but it’s past the 30 days since I had to wait for my old Paramount+ subscription to run out!!  ARGGGGHHH

So I just found another thread on this subject which has since been CLOSED.  Imagine that!  Who do I talk to about changing my plan and/or lowering my $40/month package since it DOESN’T include the Paramount+ programming?  Why the HECK is it called Paramount+ with Showtime then?  That is not what I am getting so I shouldn’t be paying for it. I don’t care at all about the Showtime programming.  Xfinity employees - would you please let me know who I can talk to?

Hello @Release22, thank you for taking the time to reach out on social media.  I understand your concern with Paramount+ and I'd like the opportunity to check into that for you.

To access your account, will you please send us a direct message with your full name and complete service address.

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