I am not a Comcast employee. Please do NOT send me private messages if you have Customer Service, Billing or any other issues with Comcast. I will not be able to help you. My signature states: Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers. This is done to protect customers and for assurance that they are dealing with a Comcast employee. Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees. MY NAME IS NOT IN RED. I repeat, I am a Comcast customer. I do not have access to customer account details. Please post your issue(s) in the forum.
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