Not only do they ignore, they mislead/lie. From online chat inquiring about an xfinity mailer I recieved (Digital Starter TV, HBO, Streampix for $29.99 for 6 months). You: If I get HBO, will I have access to HBO Go? Chris: Yes, you definitely can access HBO Go if you have HBO. You: I have a Roku and have seen the app on there. Will it work on that? Chris: Yes, as long as you have HBO service. You: Well I know that is not true, so you'll want to correct that in your script. Chris: With HBO, you also get our HBO multiplex that comes with HBO East , HBO West , HBO 2 West , HBO Signature West, HBO Family West, HBO Latino, HBO Comedy and HBO Zone. Chris: And yes, you will get HBO Go. You: http://www.hbogo.com/activate does not list comcast (nor xfinity) for Roku. Chris: You may call our Customer Service Team for more information on how to activate that. You: Thanks for your time. I will not be ordering any TV service from comcast, because it is missing Pac 12 Networks and Roku HBO Go access.
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