Wanted to share a solution that may not be everyones problem/solution. BUT I was using an Arris personally owned modem and swaped out for the XB7 (when they started data limiting customers... thats another subject).... but when I made the switch the activation process never activated my newly rented modem from xfinity. They needed to manually activate (I suspect it was a stuck MAC address showing I wasnt on my local network). In any case simple solution once I prompted the tech what appeared to be the issue.
... View more