About ComcastSelena

Hi @DocZ, we would love to help you with your email issues, can you please click on my name "ComcastSelena" and then on "Send a message" to meet in a private message to continue? Thank you so much!  ... View more

Hello and thank you so much for taking the time to reach out to us! I apologize for the delay in responding and for the frustrations you have encountered. We know that any kind of service interruption is frustrating and we sincerely apologize for any inconvenience this has brought you and your family.    While we try our best to perform our scheduled maintenance during hours were we see less online traffic, we know this can still raise some concerns. We also use our amazing My Account app as well as your online account at https://comca.st/3smLHXV to provide notifications and updates regarding service interruptions. I do appreciate your feedback and will forward your suggestions to our Leadership. Please do not hesitate to reach out if you ever need anything at all. I hope you and your loved ones stay safe and healthy. Take care.  ... View more

Hi there! I am sorry to hear that you can't find the Xfinity app on your new Samsung TV. Here is a link to help you get more information. https://comca.st/3rBZBVN   If you still have questions, please click on my handle (ComcastSelena) and send a private message so we can help. Thank you!  ... View more