Hi there, saml5. Thanks for posting! So sorry to hear you're having trouble getting information on your serviceability/new connstuction request. These types of situations typically take quite a bit of time to get worked through, but I can definitely step in and see if I can help. We understand you're eager to start service! Go ahead and send me a PM with your first and last name, so we can continue from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
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