Last week we had a power outage. Since that time I get no beep for an incoming call when I'm on the phone. Nor does the indicator on my phone for new messages light up. Previously If there were new messages, when I picked up my phone to make a call, there would be 3 beeps indicating that there was a new voice mail before I heard the dial tone. None of that is working now. Now t he only way I can tell if I have new voicemails is to call into the service with *99. I do receive notice on the tv screen when a call is coming in. I do receive notice on the tv screen when a voice mail has been left. I’m wondering if the switches for my phone service are set correctly. Some indicate I should have what is called "Stutter Dial Tone" (SDT) or "Message Wait Indicator" (MWI) set up in the switch that facilitates my voice mail. The suggestion is to request that you activate or enable your SDT/MWI. It's impos sible to get throu gh t o anybody when calling customer service. Can you please check this out to make sure the phone voice mail messaging service is set correctly. Thank you!
... View more