I have tried calling a few times about this and every time nothing has happened. A few years ago I ported my number off a family account to my own account at Xfinity Mobile. Since then when I call people who do not have my contact info is not stored my family member's name comes up on their caller id and not mine. This is really frustrating as I use my cell now for business (alot with COVID now) and having the wrong name on the caller id is becoming a serious issue. Can someone please help me with this... I dont know what else to do aside from close my account and open a whole new one with a new number with another carrier, which I really do not want to do but will if I have to.
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