My cable box is not working for almost 2 months. Can't get any customer support ar any acknowledgement from Comcast. Xfinity assistant refreshes but that doesn't help. I believe you shut it off after being a few days late paying my bill. I paid the bill including late charge on June 8th. I set up auto pay and you took my payment July 8th. Still no hardwired connection availability. Office closed. No LIVE chat. No phone contact.
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