I am constantly getting frozen video/audio and sometimes get knocked out of our Zoom and Teams calls. I have an ARRIS SBG6900-AC modem and I am hardwired into it. My plan is 100/5Mbps and I am getting an average of 45-50 Mbps download and 5.8 upload.
Below is a snapshot of the modem download status. What do I do? My cable run is over 400ft to the telephone pole.
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