This company's construction department is a joke. This is not COVID related, they are inept and unable to provide any guidance on when a construction ticket will be worked. I have been trying to install service at a new construction home for over 5 months now. I have gotten the address added to the database, then they scheduled an install and took installation money, then they say I need a construction request - and now they can't give me ANY idea when I may be contacted by the construction team. There is absolutely no ability for them to provide a name, number, or address to get more information because they will get to it when they decide to get to it. Ridiculous!
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