The SAME EXACT THING has been happening to me! I spent 2 hours on the phone with them the last time, before I got refunded, and now I see it's still be happening for several months. I have auto mated payments from my bank account to pay them . That's going to have to stop , as well as I will probably have my TV service cut off, and just keep the Phone and Internet. They owe me an extra $91.87 credit!
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