@KINGTG wrote: Dude...I just sat here for 3 hours practically about to put my foot thru the TV. You have to AIM that remote right at the box. I feel like a tool. Glad I seen this thread!
That is sometimes an indication the batteries are weak. Do you know how to check them?
"Remote Settings lets you to see your Xfinity remote control's model number, firmware version and battery level, as well as customize its functionality:
Remote Set Up and Program: Enable advanced features for your remote, such as the ability to Aim Anywhere.
TV and Volume Control: Set up and program your remote with your TV and audio equipment to control its input, volume, etc.
Voice Control: Turn the X1 Voice Control feature on or off. For details, see FAQs on the X1 Voice Remote.
Voice Remote Tips: View helpful tips on using your Voice Remote.
Identify What Type of Remote You Have:
Select Xfinity on the remote, then go to Settings (gear icon).
Select Remote Settings. The Model will be displayed at the top center of the page."
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