@KINGTG wrote: Dude...I just sat here for 3 hours practically about to put my foot thru the TV. You have to AIM that remote right at the box. I feel like a tool. Glad I seen this thread!
That is sometimes an indication the batteries are weak. Do you know how to check them?
https://www.xfinity.com/support/articles/x1-settings-index
"Remote Settings lets you to see your Xfinity remote control's model number, firmware version and battery level, as well as customize its functionality:
Remote Set Up and Program: Enable advanced features for your remote, such as the ability to Aim Anywhere.
TV and Volume Control: Set up and program your remote with your TV and audio equipment to control its input, volume, etc.
Voice Control: Turn the X1 Voice Control feature on or off. For details, see FAQs on the X1 Voice Remote.
Voice Remote Tips: View helpful tips on using your Voice Remote.
Identify What Type of Remote You Have:
Select Xfinity on the remote, then go to Settings (gear icon).
Select Remote Settings. The Model will be displayed at the top center of the page."
... View more
