Hello @arcamom0710, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us. I'm sorry to hear you are having trouble connecting one device to the network and I can definitely assist you with this.
If you are still in need of help with this issue,
please send me a Private Message including your first and last name as it appears on the account.
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
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