Just upgraded my 200mbps internet to gigabit with a new Netgear C7100V router/modem combo. Tech came and change cable line as he didn't trust it even though we had no issues, afterwards we set up service with a self install kit and now I'm getting 1.30 upload speed & 4.80 download speed. It is terribly slow. We have tried resetting the modem, "activating" our xfinity service via https://www.xfinity.com/activate , and calling in but nothing has helped. If anyone has had this issue or can help, it would be greatly appreciated, many thanks in advance!
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