I just bought and installed a new modem, and the problem is the exact same.
Really sick and tired of Comcast representatives telling me this is a problem with my cable modem when it's obviously a problem on their end.
Is there any possible way of getting this issue elevated to someone higher up who knows what they're doing?
My wife has to work from home right now and her coworkers are constantly complaining that her video chat and audio is cutting in and out. Every single call. It is very difficult for her to work like this.
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