My name is Chen <Edited>. I am a Comcast subscriber registered under <Edited> I've been a loyal customer and nowimm asking for this in the time of Cris. I work in Denver and we're shut down until further notice and right now anything well and can help me and my little family so. As a result, I would like a refund of at least $103.98. Please reply with a confirmation to my email within 24 hours.
Thanks for being a Comcast customer. A full list of our response to the current situationn is available at the link below:
We know your Xfinity service is critical at this time and we want to make sure you remain connected. If you have been impacted by quarantines or closures and need more time to pay your bill for Xfinity TV, Internet, Home or home phone services:
Log into xfinity.commyaccountt
Select Billing, then Bill and Payment Settings
Click on Schedule a Payment
Then go to Payment Date and choose a new due date
If you need more help, you can ask the Xfinity Assistant. Or, report an issueonlinee if you believe your payment was misapplied (or is missing).
As a courtesy, we have credited back the recent late charge on your account.
Hang in there.
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